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Posted:   #1
zerox8
Posts:1 Joined:Fri Mar 20, 2009 11:31 pm
I to entered all of my data correctly and am not able to download
Posted:   #2
PitViper
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Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Login with lowercase username.
Posted:   #3
jimbob343
Posts:1 Joined:Mon Sep 26, 2011 5:50 am
i am having the same issues as he is/was. user name is in lowercase
Posted:   #4
PitViper
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Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Your password IS Case sensitive.. so if you entered capitol letters in your pass you have to reenter them.
Posted:   #5
lawlor04
Posts:1 Joined:Thu Oct 20, 2011 6:16 am
my username and password is exactly way it shows on my confirmation page and still not working???
Posted:   #6
PitViper
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Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
@lawlor04, I reset your account, give it another go.
Posted:   #7
anon001
Posts:1 Joined:Sat Nov 05, 2011 5:02 am
want to try resetting mine as well. having similar issues. btw i am using lower case and even copy/pasted from the membership info email sent to me.
Posted:   #8
jumpa
Posts:64 Joined:Mon Nov 07, 2011 6:48 am
Same prob!
Posted:   #9
meatwad72
Posts:3 Joined:Mon Nov 07, 2011 6:37 am
I have the same issue...
Posted:   #10
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
I tested with your account, jumpa and downloaded just fine, make sure you use a lowercase username.

@meatwad72, your username IS ALL LOWERCASE, but if you used capitols in your pass you must user them again.
Posted:   #11
orcohan
Posts:1 Joined:Wed Nov 23, 2011 6:36 am
i have the same problem cant download any bot
Posted:   #12
PitViper
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Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Your account is active, make sure your username is all lowercase, and your password looks like it has some numbers in it.

I checked your account and it works fine.
Posted:   #13
riven24snarf
Posts:2 Joined:Sun Dec 04, 2011 7:54 am
I have tried to download LOTRO zip many times with no luck. I have double checked my registration e-mail and double checked my password and user name. The user name is lower case, the password is in lower and upper with numbers and symbols. I have checked all of these and I know I have entered them correctly. Is there a wait period before I can download?
Posted:   #14
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
I checked your account and you have full access.

Your password is very difficult, check it again and make sure you are entering it correctly.

Are you getting a invalid username message? Or is it somethng different?
Posted:   #15
riven24snarf
Posts:2 Joined:Sun Dec 04, 2011 7:54 am
thank you for your quick response, I changed my password and it downloaded fine.

Thanks again
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