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  • download issue : General Discussion Area
il00tu2 Posts: 8 Joined: Sep 2008
Posts:8 Joined:Sep 2008
I'm starting to get frustrated... I have purchased a year subscription and have waited almost 24hrs and i still cant access any of the non-public forums nor download any of the software... i have sent pms to ScreamingEagle and PitViper and have received no response at all..
Does my account have to be manually activated?
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
Your account does not show a payment.

If you bought mmoviper, you can send me a PM with your paypal transaction ID/Subscription ID and I can look it up. If you bought TaultUnleahed, you will need to do it over there and send the information to that admin.
il00tu2 Posts: 8 Joined: Sep 2008
Posts:8 Joined:Sep 2008
Ok i sent you a pm with all the details.
il00tu2 Posts: 8 Joined: Sep 2008
Posts:8 Joined:Sep 2008
Do you not check on the forums each day to help support your paying customers? Its now been another 2 days sense i sent you a PM with the info and i still have no response... i really do like your software but the customer support is very poor...
ScreamingEagle Site Admin Posts: 2580 Joined: Oct 2007
Site Admin
Posts:2580 Joined:Oct 2007
Office hours are 8-5 CST Monday-Friday, unless there is an emergency patch because a bot is broken because of a game patch.
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
You send me a PM with the payment information the belonged to another user.

That username was: outcome


That is the reason you have not been able to access your account.

Try logging in with your other account you made.
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