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  • Unable to download bot - typical solutions tried : General Discussion Area
shencereys Posts: 4 Joined: Jun 2012
Posts:4 Joined:Jun 2012
I've been having trouble downloading the bot from the site. I've got forums access (as you can see) and I used a credit card (thru paypal) to pay, not an e-check.

I've seen that people were having trouble with case in the username and password - although I've double checked and that doesn't seem to be the issue here. I'm using all lower case for my user name, and am mindful that the password IS case sensitive, however still am not able to get past the members only login screen.

I'll check back tomorrow and see if anything's been resolved, I'll also send a PM with the info i'm trying to input into the field.

Can't wait to try the software out
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
Your account is fully active.

Try dissabling your antivirus and see if it makes a difference.
shencereys Posts: 4 Joined: Jun 2012
Posts:4 Joined:Jun 2012
Sure is, thanks!
drayden18 Posts: 1 Joined: Jun 2012
Posts:1 Joined:Jun 2012
i have the same problem but I don't have any anti virus installed
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
@dray, your password was incorrect. Check your pm's.
ndc1190 Posts: 2 Joined: Jun 2012
Posts:2 Joined:Jun 2012
same problem here as well
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
Your accoutn is active, I tested it myself.

if you continue to have problems logging in, pm me with what you are entering.
kokh201103 Posts: 3 Joined: Dec 2011
Posts:3 Joined:Dec 2011
kokh201103 can not download the BOT test
kokh201103 Posts: 3 Joined: Dec 2011
Posts:3 Joined:Dec 2011
kokh201103 I changed the password can not download this is how the test about
blargen Posts: 3 Joined: Jul 2012
Posts:3 Joined:Jul 2012
Can't download either, got email confirmation of login and password as well as receipt from Paypal. I can log into my membership, but when I try to login to download it wont let me.

Is there a waiting period or am I just not getting all the info?
drackos Posts: 14 Joined: Jul 2012
Posts:14 Joined:Jul 2012
Same trouble for me... :(

Edit : Nevermind, it works now :p...
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
User lowercase username when downloading.
zil326 Posts: 2 Joined: Aug 2012
Posts:2 Joined:Aug 2012
I have done the same thing and running into same problem. Can not download anything from the download page. My account when logged is showing as Premium member but still not able to download. I have tried changing password and also changing emails. But still not allowing to download. Help would be appreciated.
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
Also check to see if your account was paid with an eCheck (it will show up on paypal as a pending purchase) until the check clearars.

If that still fails, send me a PM and I can check further.
roquispier Posts: 1 Joined: Oct 2012
Posts:1 Joined:Oct 2012
i as well am only getting to log into the forum and not able to download the bot, it says i have bad credentials. tried to turn off my anti-virus and everything
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