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  • Problems downloading : General Discussion Area
zerox8 Posts: 1 Joined: Mar 2009
Posts:1 Joined:Mar 2009
I to entered all of my data correctly and am not able to download
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
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Site Admin
Posts:20215 Joined:Oct 2007
Login with lowercase username.
jimbob343 Posts: 1 Joined: Sep 2011
Posts:1 Joined:Sep 2011
i am having the same issues as he is/was. user name is in lowercase
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
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Site Admin
Posts:20215 Joined:Oct 2007
Your password IS Case sensitive.. so if you entered capitol letters in your pass you have to reenter them.
lawlor04 Posts: 1 Joined: Oct 2011
Posts:1 Joined:Oct 2011
my username and password is exactly way it shows on my confirmation page and still not working???
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
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Site Admin
Posts:20215 Joined:Oct 2007
@lawlor04, I reset your account, give it another go.
anon001 Posts: 1 Joined: Nov 2011
Posts:1 Joined:Nov 2011
want to try resetting mine as well. having similar issues. btw i am using lower case and even copy/pasted from the membership info email sent to me.
jumpa Posts: 64 Joined: Nov 2011
Posts:64 Joined:Nov 2011
Same prob!
meatwad72 Posts: 3 Joined: Nov 2011
Posts:3 Joined:Nov 2011
I have the same issue...
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
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Site Admin
Posts:20215 Joined:Oct 2007
I tested with your account, jumpa and downloaded just fine, make sure you use a lowercase username.

@meatwad72, your username IS ALL LOWERCASE, but if you used capitols in your pass you must user them again.
orcohan Posts: 1 Joined: Nov 2011
Posts:1 Joined:Nov 2011
i have the same problem cant download any bot
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
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Site Admin
Posts:20215 Joined:Oct 2007
Your account is active, make sure your username is all lowercase, and your password looks like it has some numbers in it.

I checked your account and it works fine.
riven24snarf Posts: 2 Joined: Dec 2011
Posts:2 Joined:Dec 2011
I have tried to download LOTRO zip many times with no luck. I have double checked my registration e-mail and double checked my password and user name. The user name is lower case, the password is in lower and upper with numbers and symbols. I have checked all of these and I know I have entered them correctly. Is there a wait period before I can download?
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
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Site Admin
Posts:20215 Joined:Oct 2007
I checked your account and you have full access.

Your password is very difficult, check it again and make sure you are entering it correctly.

Are you getting a invalid username message? Or is it somethng different?
riven24snarf Posts: 2 Joined: Dec 2011
Posts:2 Joined:Dec 2011
thank you for your quick response, I changed my password and it downloaded fine.

Thanks again
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