Here is my contribution: Another popular bot, which is a competing bot, sucks lately and will continue to degrade. This is an opportunity to get one up on the competition.
I want to be clear, I'm not saying that this is a temporary problem with their bot. It's a systemic problem that should benefit your company. They created what was a great bot, for many reasons, but now are letting it die. They seem to have established a critical mass of subscribers and now they just don't care.
Now, let me qualify this by mentioning some of the problems that they are not keen on fixing, preferring to put their customers into the position of needing to fix their bugs with potentially hundreds of hours of work.
It has a mesh system that can quickly layout an entire zone. You can set the detection radius to a large area and it will quickly map out the entire area, as you run. That's great. I spent hours making meshes of entire continents. But now the bot has bugs in it (all of a sudden) that cause the bot to hang on corners. Also, it often can't jump over a small rock, running in place for hours on end instead. It's not even smart enough to close the client when all else fails.
I've told them time and time again that their bot is revealing itself, but they don't care. They expect me to throughly analyze every last inch of my meshes instead of fixing the real problems. Even worse, the most recent patch caused the bot to pace back and forth, for no apparent reason. I checked the mesh and everything I could think of. I tried different areas, characters, etc. Nothing fixes it. They just don't do a good job.
Obviously, this presents an opportunity for you. By keeping a higher standard of quality, you should be able to pull over more customers from this competing bot. I hope that helps.
