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  • License expired : General Discussion Area
boarulez88 Posts: 18 Joined: Aug 2013
Posts:18 Joined:Aug 2013
Why is my license expired?
I've paid for a year and not even a month i've used
..man....please fix this
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
Check your UAC settings, set to disabled. Some older OS seems to have problem with license.

It can also be caused by the computer date/time not being set to the right time.
boarulez88 Posts: 18 Joined: Aug 2013
Posts:18 Joined:Aug 2013
can u be more detail , i'm a computer newbie, how to set the UAC?
thanks
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
google diable UAC windows 7 or whatever os you are using.
boarulez88 Posts: 18 Joined: Aug 2013
Posts:18 Joined:Aug 2013
disabled it, my tima and date are right.

Your license key has expired. The program will automatically download a new license key when you login only once every 4 hour.20001
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
After resetting the UAC, you prob just need to reboot the system. Let me know if that fixed it.
boarulez88 Posts: 18 Joined: Aug 2013
Posts:18 Joined:Aug 2013
ok, i think u just uploaded the new version ffxiv . After downloading it , fixed!
trocien Posts: 2 Joined: Sep 2013
Posts:2 Joined:Sep 2013
I am still getting this issue. I do not have UAC enabled, my time and date is correct. What else must be done?
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
Not sure exactly why it is happening on new updates with some systems. But keys should clear out every couple of hours.

Can you get in now?
dsketch Posts: 10 Joined: Sep 2013
Posts:10 Joined:Sep 2013
I am getting this now

---------------------------
MMOViper
---------------------------
Your license key has expired. The program will now automatically download

a new license key when you login. 20003
---------------------------
OK
---------------------------
dsketch Posts: 10 Joined: Sep 2013
Posts:10 Joined:Sep 2013
There is a problem though it never downloads a new license. This error just loops every time I authenticate.

---------------------------
MMOViper
---------------------------
Your license key has expired. The program will now automatically download

a new license key when you login. 20003
---------------------------
OK
---------------------------
dsketch Posts: 10 Joined: Sep 2013
Posts:10 Joined:Sep 2013
Viper Error.PNG
Viper Error.PNG (25.44 KiB) Viewed 9553 times
User avatar PitViper Site Admin Posts: 20215 Joined: Oct 2007
User avatar
Site Admin
Posts:20215 Joined:Oct 2007
Sounds like your antivirus is still blocking it from writing to the system registry.

The only other cause, would be your system clock is not set to the correct time.
dsketch Posts: 10 Joined: Sep 2013
Posts:10 Joined:Sep 2013
Wasn't antivirus or UAC or Time either. Woke up this morning and it gave me the error once but then re-launched the authentication screen > I logged in > and it must have finally re-issued me a new license because its working now.

I suggest if anyone else gets this just go grab a beer relax and get some sleep. When you wake up well rested the next day it will be working hopefully.... That's what I did. I cant say the beer resolved my issue but it sure helped calm my Viper withdraws.
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