I have not tried grok in a while... it was soo bad before and when I signed up for a 3 day trial.. cancelled it, still got charged, and asked for a refund they said it would be done in 7 days.. never refunded. Its a scam company! There is no way to contact a real person only email, and the email is always its processing, should take about 7 days.. that was 4 months ago.