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Posted:   #1
sefu
Posts:18 Joined:Sat Jan 28, 2012 7:48 am
Trying to download but it will not let me login for the download and says wrong info. I paid an am able to log into the forums fine, please help
Posted:   #2
sephroth
Posts:2 Joined:Mon Jan 30, 2012 8:45 pm
Same here i cant download it ask for my account info but when i enter the info in itsays its wrong\



nvm fixed it
Posted:   #3
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Use a lowercase username.
Posted:   #4
roberth50
Posts:1 Joined:Mon Feb 06, 2012 7:36 am
i have just recently paid for the premium membership and am having the same issues with downloading the files, i have tried the lowercase username and everything that i can think of, any ideas
Posted:   #5
jamdat
Posts:1 Joined:Sun Feb 05, 2012 10:32 pm
Also ordered the premium package and it's a no-go on the download as well. Tried lowercase username, altered firewall settings, multiple browsers and multiple operating systems. Any help is appreciated.
Posted:   #6
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
If you paid with an eCheck, then the access will not activate until the eCheck clears paypal. Usually takes 2 weeks.

@jamdat, your account is active, if you still cannot download, send me a PM with exactly what you are entering and I'll check.

@roberth50, same to you.
Posted:   #7
troy1troy
Posts:1 Joined:Wed Feb 29, 2012 7:25 am
Hello, I paid with paypal via credit but I noticed that while i am able to log in to the site i am not activated for download. Any idea how long of a delay there is between paying and being able to download the program?? thank you
Posted:   #8
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Its usually instant.

However, if you paid with a eCheck, it can take up to 2 weeks.

If that is not the case, send me a PM with the paypal transaction ID or email and I'll try to find out what happened. Sometimes paypal just buggers out and I have to process it manually.
Posted:   #9
acitati
Posts:22 Joined:Tue Feb 26, 2008 7:29 pm
Same problem here. I paid with Paypal today, can access all forums and so, user panel display me ok with yearly subscription but cannot access the download section.
Posted:   #10
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Use a lowercase username when downloading.
Posted:   #11
magnumxix
Posts:1 Joined:Mon Jun 04, 2012 5:19 am
Edit> Works, just took for ever to get whatever workign with the thingy serverside.

Be patient
Posted:   #12
hks222
Posts:2 Joined:Tue May 07, 2013 5:51 am
Takes a while to activate
Posted:   #13
mattp1984
Posts:2 Joined:Fri May 31, 2013 6:11 am
Still waiting on my activation. no Echeck was used, just credit.
Posted:   #14
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
When did you purchase? It can take up to 2 hours for paypal to send the confirmation.. :(
Posted:   #15
se7enthsin
Posts:660 Joined:Fri Nov 04, 2011 2:21 am
normally everything is instant with paypal, sometimes you do need to reload you're browser or give it some time.

No worries it will go threw.
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