Can not log in to download.

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Moderator: ScreamingEagle

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Author
mokusai
Posts: 4
Joined: Tue Sep 24, 2013 5:08 am

Re: Can not log in to download.

#16 Post by mokusai »

I can not log in to download. My username does not have any uppercase characters and I know I input the correct password. Need help

cheiro
Posts: 2
Joined: Sat Sep 21, 2013 5:44 am

Re: Can not log in to download.

#17 Post by cheiro »

just like the mod said, try to wait a couple hours after the initial purchase. It works for me now.

cidol
Posts: 1
Joined: Sun Sep 29, 2013 6:07 am

Re: Can not log in to download.

#18 Post by cidol »

ALso Cant log in to download. Using lowercase and correct password.

PitViper
Site Admin
Posts: 20741
Joined: Tue Oct 16, 2007 7:01 am

Re: Can not log in to download.

#19 Post by PitViper »

How long has it been? It can take up to like 4 hours somtimes. Also make sure you did not pay with an eCheck.. paypal will take abou 7-10 days to clear those.

sleyn
Posts: 1
Joined: Mon Sep 30, 2013 5:35 am

Re: Can not log in to download.

#20 Post by sleyn »

I'm having this issue as well. I just signed up, used PayPal with a credit card... pay pal sent me my receipt, but i still don't have access.

Edit: It fixed itself now. Looks like there's a delay for some people. Works great!

PitViper
Site Admin
Posts: 20741
Joined: Tue Oct 16, 2007 7:01 am

Re: Can not log in to download.

#21 Post by PitViper »

Yes there is. Bug glad it started working for you!

silvermoon
Posts: 7
Joined: Tue Oct 01, 2013 6:03 am

Re: Can not log in to download.

#22 Post by silvermoon »

PitViper wrote:Yes there is. Bug glad it started working for you!
How long of a delay would you say it is? On about 9 hours here after payment was confirmed / got a receipt.

PitViper
Site Admin
Posts: 20741
Joined: Tue Oct 16, 2007 7:01 am

Re: Can not log in to download.

#23 Post by PitViper »

@silver, your account is confirmed premium and working here.

Maybe check your password? Only the username is lowercase.

silvermoon
Posts: 7
Joined: Tue Oct 01, 2013 6:03 am

Re: Can not log in to download.

#24 Post by silvermoon »

PitViper wrote:@silver, your account is confirmed premium and working here.

Maybe check your password? Only the username is lowercase.
Thought I did lowercase the first time I tried, working now though. Thank you Viper.

stupifyed1017
Posts: 10
Joined: Sun May 29, 2011 7:03 pm

Re: Can not log in to download.

#25 Post by stupifyed1017 »

having the same issue here cant log in to download.

PitViper
Site Admin
Posts: 20741
Joined: Tue Oct 16, 2007 7:01 am

Re: Can not log in to download.

#26 Post by PitViper »

@stup, your account is fully activated. Sometimes it takes an hour or two for paypal to send confirmations and get activated.

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