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Posted:   #1
boarulez88
Posts:18 Joined:Mon Aug 26, 2013 5:28 am
Why is my license expired?
I've paid for a year and not even a month i've used
..man....please fix this
Posted:   #2
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Check your UAC settings, set to disabled. Some older OS seems to have problem with license.

It can also be caused by the computer date/time not being set to the right time.
Posted:   #3
boarulez88
Posts:18 Joined:Mon Aug 26, 2013 5:28 am
can u be more detail , i'm a computer newbie, how to set the UAC?
thanks
Posted:   #4
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
google diable UAC windows 7 or whatever os you are using.
Posted:   #5
boarulez88
Posts:18 Joined:Mon Aug 26, 2013 5:28 am
disabled it, my tima and date are right.

Your license key has expired. The program will automatically download a new license key when you login only once every 4 hour.20001
Posted:   #6
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
After resetting the UAC, you prob just need to reboot the system. Let me know if that fixed it.
Posted:   #7
boarulez88
Posts:18 Joined:Mon Aug 26, 2013 5:28 am
ok, i think u just uploaded the new version ffxiv . After downloading it , fixed!
Posted:   #8
trocien
Posts:2 Joined:Sat Sep 14, 2013 5:58 am
I am still getting this issue. I do not have UAC enabled, my time and date is correct. What else must be done?
Posted:   #9
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Not sure exactly why it is happening on new updates with some systems. But keys should clear out every couple of hours.

Can you get in now?
Posted:   #10
dsketch
Posts:10 Joined:Mon Sep 02, 2013 6:32 am
I am getting this now

---------------------------
MMOViper
---------------------------
Your license key has expired. The program will now automatically download

a new license key when you login. 20003
---------------------------
OK
---------------------------
Posted:   #11
dsketch
Posts:10 Joined:Mon Sep 02, 2013 6:32 am
There is a problem though it never downloads a new license. This error just loops every time I authenticate.

---------------------------
MMOViper
---------------------------
Your license key has expired. The program will now automatically download

a new license key when you login. 20003
---------------------------
OK
---------------------------
Posted:   #12
dsketch
Posts:10 Joined:Mon Sep 02, 2013 6:32 am
Viper Error.PNG
Viper Error.PNG (25.44 KiB) Viewed 9448 times
Posted:   #13
PitViper
User avatar
Site Admin
Posts:20208 Joined:Tue Oct 16, 2007 7:01 am
Sounds like your antivirus is still blocking it from writing to the system registry.

The only other cause, would be your system clock is not set to the correct time.
Posted:   #14
dsketch
Posts:10 Joined:Mon Sep 02, 2013 6:32 am
Wasn't antivirus or UAC or Time either. Woke up this morning and it gave me the error once but then re-launched the authentication screen > I logged in > and it must have finally re-issued me a new license because its working now.

I suggest if anyone else gets this just go grab a beer relax and get some sleep. When you wake up well rested the next day it will be working hopefully.... That's what I did. I cant say the beer resolved my issue but it sure helped calm my Viper withdraws.
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