Cant access account after you sign up

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PitViper
Site Admin
Posts: 20357
Joined: Tue Oct 16, 2007 7:01 am

Cant access account after you sign up

Post by PitViper » Wed Feb 22, 2012 11:37 pm

1. If you signup, please give the system at least an hour to process the request.

2. If you still do not get access, please email me at admin@mmoviper.com with your username, and your paypal subscription id. If you do not have an active subscription id, it can take up to 48 hours to process your request, so please do not cancel your recurring subscriptions, until you have verified your access.

3. If you cannot download the bot, but you CAN login to the forums, try using a LOWERCASE username when logging in.

zjoefritz
Posts: 34
Joined: Thu Sep 19, 2013 5:21 am

Re: Cant access account after you sign up

Post by zjoefritz » Thu Sep 19, 2013 6:48 am

email sent

PitViper
Site Admin
Posts: 20357
Joined: Tue Oct 16, 2007 7:01 am

Re: Cant access account after you sign up

Post by PitViper » Thu Sep 19, 2013 7:15 am

Sometimes it takes a couple of hours now.. dunno why.

krobot
Posts: 28
Joined: Mon Sep 30, 2013 11:47 pm

Re: Cant access account after you sign up

Post by krobot » Tue Oct 01, 2013 8:50 pm

Sent payment and made account Sept. 15th. It took 13 days for my payment to go though. Attempted to contact the email admin@mmoviper.com many times and added the se7enthsin skype and got no reply. Finally had to contact paypal where they told me it was a problem on your side that you had to accept the money. Then finally I convinced paypal to force the payment to go though. You might want to check your email to see about other people that may be having the same issue.

PitViper
Site Admin
Posts: 20357
Joined: Tue Oct 16, 2007 7:01 am

Re: Cant access account after you sign up

Post by PitViper » Tue Oct 01, 2013 9:55 pm

I do. And have not run into that problem yet. I am guessing you paid with an eCheck. That paypal takes about 10-14 days to clear.

assclown1
Posts: 1
Joined: Tue Oct 08, 2013 4:28 pm

Re: Cant access account after you sign up

Post by assclown1 » Tue Oct 08, 2013 5:14 pm

I just sign up for a new account and be able to download an update to bot . But then now i cant log in to use it for the game it keep saying "trying to contact ahthenciation server" zzzzzz
What am i gonna do now????

PitViper
Site Admin
Posts: 20357
Joined: Tue Oct 16, 2007 7:01 am

Re: Cant access account after you sign up

Post by PitViper » Tue Oct 08, 2013 5:28 pm

Just keep trying. Be sure to use all lowercase for the username.

soulo
Posts: 18
Joined: Wed Mar 02, 2016 6:13 am

Re: Cant access account after you sign up

Post by soulo » Wed Mar 02, 2016 6:20 am

same here. paid the for the 6 month subscription im using my user id and pw keep prompting for it over and over.

PitViper
Site Admin
Posts: 20357
Joined: Tue Oct 16, 2007 7:01 am

Re: Cant access account after you sign up

Post by PitViper » Wed Mar 02, 2016 8:02 am

See my reply above....

gaina
Posts: 1
Joined: Mon Mar 21, 2016 6:05 am

Re: Cant access account after you sign up

Post by gaina » Mon Mar 21, 2016 6:16 am

same here. paid the for the 6 month subscription i'm using my user id and pw keep prompting for it over and over.

anyway sent an e-mail

PitViper
Site Admin
Posts: 20357
Joined: Tue Oct 16, 2007 7:01 am

Re: Cant access account after you sign up

Post by PitViper » Mon Mar 21, 2016 3:49 pm

See reply above...

pavlovich
Posts: 5
Joined: Mon Jan 08, 2018 3:56 pm

Re: Cant access account after you sign up

Post by pavlovich » Sat May 12, 2018 2:19 pm

Please, can you check your e-mail box? My friend have sighned up and paid for monthly subscription 3 days ago but still can't access the forum and downloads.

PitViper
Site Admin
Posts: 20357
Joined: Tue Oct 16, 2007 7:01 am

Re: Cant access account after you sign up

Post by PitViper » Wed May 23, 2018 5:48 am

Hop on discord (link in downloads)

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