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Problems downloading

Posted: Sun Aug 28, 2011 5:37 pm
by zerox8
I to entered all of my data correctly and am not able to download

Re: Problems downloading

Posted: Tue Aug 30, 2011 12:15 am
by PitViper
Login with lowercase username.

Re: Problems downloading

Posted: Mon Sep 26, 2011 6:09 am
by jimbob343
i am having the same issues as he is/was. user name is in lowercase

Re: Problems downloading

Posted: Mon Sep 26, 2011 7:48 am
by PitViper
Your password IS Case sensitive.. so if you entered capitol letters in your pass you have to reenter them.

Re: Problems downloading

Posted: Thu Oct 20, 2011 6:31 am
by lawlor04
my username and password is exactly way it shows on my confirmation page and still not working???

Re: Problems downloading

Posted: Thu Oct 20, 2011 9:01 am
by PitViper
@lawlor04, I reset your account, give it another go.

Re: Problems downloading

Posted: Sat Nov 05, 2011 5:18 am
by anon001
want to try resetting mine as well. having similar issues. btw i am using lower case and even copy/pasted from the membership info email sent to me.

Re: Problems downloading

Posted: Mon Nov 07, 2011 6:59 am
by jumpa
Same prob!

Re: Problems downloading

Posted: Mon Nov 07, 2011 7:31 am
by meatwad72
I have the same issue...

Re: Problems downloading

Posted: Mon Nov 07, 2011 10:39 pm
by PitViper
I tested with your account, jumpa and downloaded just fine, make sure you use a lowercase username.

@meatwad72, your username IS ALL LOWERCASE, but if you used capitols in your pass you must user them again.

Re: Problems downloading

Posted: Wed Nov 23, 2011 9:06 am
by orcohan
i have the same problem cant download any bot

Re: Problems downloading

Posted: Sun Nov 27, 2011 7:39 pm
by PitViper
Your account is active, make sure your username is all lowercase, and your password looks like it has some numbers in it.

I checked your account and it works fine.

Re: Problems downloading

Posted: Sun Dec 04, 2011 9:00 am
by riven24snarf
I have tried to download LOTRO zip many times with no luck. I have double checked my registration e-mail and double checked my password and user name. The user name is lower case, the password is in lower and upper with numbers and symbols. I have checked all of these and I know I have entered them correctly. Is there a wait period before I can download?

Re: Problems downloading

Posted: Sun Dec 04, 2011 9:03 pm
by PitViper
I checked your account and you have full access.

Your password is very difficult, check it again and make sure you are entering it correctly.

Are you getting a invalid username message? Or is it somethng different?

Re: Problems downloading

Posted: Mon Dec 05, 2011 7:45 am
by riven24snarf
thank you for your quick response, I changed my password and it downloaded fine.

Thanks again