Problems downloading

[zerox8]

I to entered all of my data correctly and am not able to download

[PitViper]

Login with lowercase username.

[jimbob343]

i am having the same issues as he is/was. user name is in lowercase

[PitViper]

Your password IS Case sensitive.. so if you entered capitol letters in your pass you have to reenter them.

[lawlor04]

my username and password is exactly way it shows on my confirmation page and still not working???

[PitViper]

@lawlor04, I reset your account, give it another go.

[anon001]

want to try resetting mine as well. having similar issues. btw i am using lower case and even copy/pasted from the membership info email sent to me.

[jumpa]

Same prob!

[meatwad72]

I have the same issue...

[PitViper]

I tested with your account, jumpa and downloaded just fine, make sure you use a lowercase username.

@meatwad72, your username IS ALL LOWERCASE, but if you used capitols in your pass you must user them again.

[orcohan]

i have the same problem cant download any bot

[PitViper]

Your account is active, make sure your username is all lowercase, and your password looks like it has some numbers in it.

I checked your account and it works fine.

[riven24snarf]

I have tried to download LOTRO zip many times with no luck. I have double checked my registration e-mail and double checked my password and user name. The user name is lower case, the password is in lower and upper with numbers and symbols. I have checked all of these and I know I have entered them correctly. Is there a wait period before I can download?

[PitViper]

I checked your account and you have full access.

Your password is very difficult, check it again and make sure you are entering it correctly.

Are you getting a invalid username message? Or is it somethng different?

[riven24snarf]

thank you for your quick response, I changed my password and it downloaded fine.

Thanks again