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 Post subject: Problems downloading
PostPosted: Sun Aug 28, 2011 5:37 pm 
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Joined: Fri Mar 20, 2009 11:31 pm
Posts: 1

I to entered all of my data correctly and am not able to download


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 Post subject: Re: Problems downloading
PostPosted: Tue Aug 30, 2011 12:15 am 
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Joined: Tue Oct 16, 2007 7:01 am
Posts: 20328

Login with lowercase username.


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 Post subject: Re: Problems downloading
PostPosted: Mon Sep 26, 2011 6:09 am 
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Joined: Mon Sep 26, 2011 5:50 am
Posts: 1

i am having the same issues as he is/was. user name is in lowercase


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 Post subject: Re: Problems downloading
PostPosted: Mon Sep 26, 2011 7:48 am 
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Joined: Tue Oct 16, 2007 7:01 am
Posts: 20328

Your password IS Case sensitive.. so if you entered capitol letters in your pass you have to reenter them.


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 Post subject: Re: Problems downloading
PostPosted: Thu Oct 20, 2011 6:31 am 
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Joined: Thu Oct 20, 2011 6:16 am
Posts: 1

my username and password is exactly way it shows on my confirmation page and still not working???


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 Post subject: Re: Problems downloading
PostPosted: Thu Oct 20, 2011 9:01 am 
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Joined: Tue Oct 16, 2007 7:01 am
Posts: 20328

@lawlor04, I reset your account, give it another go.


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 Post subject: Re: Problems downloading
PostPosted: Sat Nov 05, 2011 5:18 am 
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Joined: Sat Nov 05, 2011 5:02 am
Posts: 1

want to try resetting mine as well. having similar issues. btw i am using lower case and even copy/pasted from the membership info email sent to me.


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 Post subject: Re: Problems downloading
PostPosted: Mon Nov 07, 2011 6:59 am 
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Joined: Mon Nov 07, 2011 6:48 am
Posts: 64

Same prob!


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 Post subject: Re: Problems downloading
PostPosted: Mon Nov 07, 2011 7:31 am 
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Joined: Mon Nov 07, 2011 6:37 am
Posts: 3

I have the same issue...


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 Post subject: Re: Problems downloading
PostPosted: Mon Nov 07, 2011 10:39 pm 
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Joined: Tue Oct 16, 2007 7:01 am
Posts: 20328

I tested with your account, jumpa and downloaded just fine, make sure you use a lowercase username.

@meatwad72, your username IS ALL LOWERCASE, but if you used capitols in your pass you must user them again.


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 Post subject: Re: Problems downloading
PostPosted: Wed Nov 23, 2011 9:06 am 
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Joined: Wed Nov 23, 2011 6:36 am
Posts: 1

i have the same problem cant download any bot


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 Post subject: Re: Problems downloading
PostPosted: Sun Nov 27, 2011 7:39 pm 
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Joined: Tue Oct 16, 2007 7:01 am
Posts: 20328

Your account is active, make sure your username is all lowercase, and your password looks like it has some numbers in it.

I checked your account and it works fine.


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 Post subject: Re: Problems downloading
PostPosted: Sun Dec 04, 2011 9:00 am 
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Joined: Sun Dec 04, 2011 7:54 am
Posts: 2

I have tried to download LOTRO zip many times with no luck. I have double checked my registration e-mail and double checked my password and user name. The user name is lower case, the password is in lower and upper with numbers and symbols. I have checked all of these and I know I have entered them correctly. Is there a wait period before I can download?


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 Post subject: Re: Problems downloading
PostPosted: Sun Dec 04, 2011 9:03 pm 
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Joined: Tue Oct 16, 2007 7:01 am
Posts: 20328

I checked your account and you have full access.

Your password is very difficult, check it again and make sure you are entering it correctly.

Are you getting a invalid username message? Or is it somethng different?


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 Post subject: Re: Problems downloading
PostPosted: Mon Dec 05, 2011 7:45 am 
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Joined: Sun Dec 04, 2011 7:54 am
Posts: 2

thank you for your quick response, I changed my password and it downloaded fine.

Thanks again


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