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| piper |
 Posted: Sun Jun 26, 2011 5:52 pm |
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Joined: Sun Jun 26, 2011 5:46 pm
Posts: 1
Total Reps: 0
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I just paid for the yearly subscription via PayPal. When I go to download a product, despite being logged in to MMOViper, I am prompted to resubmit my credentials via a popup window. When I enter the same login information as I do for the site itself, nothing happens. Is this normal? If so, what am I doing wrong? If not, what needs to be done to fix it?
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| PitViper |
Posted: Wed Jun 29, 2011 5:35 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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Be sure to enter ALL LOWERCASE username... your password however is case sensitive.
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| harry4657 |
Posted: Wed Jul 06, 2011 5:19 am |
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Joined: Wed Jul 06, 2011 5:11 am
Posts: 1
Total Reps: 0
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I have the same problem and I am sure I entered the username and password correctly
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| PitViper |
Posted: Wed Jul 06, 2011 6:57 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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There is a bug with your account, I am trying to fix now.
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| PitViper |
Posted: Wed Jul 06, 2011 7:14 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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I fixed your account, you should be able to login now.
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| dnl337 |
Posted: Fri Jul 08, 2011 6:39 am |
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Joined: Fri Jul 08, 2011 6:30 am
Posts: 2
Total Reps: 0
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I am also having download issues. I just paid for premium... Can you check it out please?
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| PitViper |
Posted: Tue Jul 12, 2011 2:28 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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I verified your account is working, just be sure you are entering in all lowercase your username.
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| toku |
Posted: Wed Jul 20, 2011 6:51 am |
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Joined: Wed Jul 20, 2011 6:04 am
Posts: 1
Total Reps: 0
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I am also having the same issue..can you possibly look at my account as well. thanks in advance
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| PitViper |
Posted: Sat Jul 23, 2011 4:36 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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@toku, your account is active, and I tested it to login.
Just make sure you are logging in with a lowercase username.
if you have further problems, just send me a private message.
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| choleric |
Posted: Fri Aug 26, 2011 5:46 am |
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Joined: Fri Aug 26, 2011 5:25 am
Posts: 1
Total Reps: 0
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Now i'm having the same issue...can log into forums but no download
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| PitViper |
Posted: Sat Aug 27, 2011 4:17 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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I have verified your account has access.
WHen logging in to download, make sure you use ALL LOWERCASE for your username.
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| gnostical |
Posted: Wed Sep 14, 2011 5:17 am |
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Joined: Wed Sep 14, 2011 5:06 am
Posts: 1
Total Reps: 0
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I'm also having the exact same problem, I entered everything in lowercase too.
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| PitViper |
Posted: Thu Sep 15, 2011 6:18 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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@ gnostical, I verified your account does have access.
Try turning off antivirus, firewall, etc.
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| rushifaa |
Posted: Thu Sep 15, 2011 6:45 am |
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Joined: Thu Sep 15, 2011 6:05 am
Posts: 1
Total Reps: 0
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I just joined and I seem to be having the same problem. I Have entered my username in lowercase even copied and pasted from the email but nothing. Turned off Firewall and didn't work turned off AV and also didn't work.
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| PitViper |
Posted: Sun Sep 18, 2011 9:37 am |
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| Site Admin |
Joined: Tue Oct 16, 2007 7:01 am
Posts: 4668
Total Reps: 0
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I verified you have full access rushifaa.
Send me a PM if you still have problems.
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